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About reservation cancellation fee

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1. Cancellation fee is calculated based on reserved food and beverage by applying the corresponding rate in the following table.

■ When canceling all

<14 people or less »

No cancellation on the day or no store → 100% previous day → 80% 2 days ago → 50% 3 days ago → 50% 7 days ago - → 30%

«15 ~ 20 people»

No cancellation on the day or no store → 100% previous day → 80% 2 days ago → 50% 3 days ago → 50% 7 days ago → 30% 14 days ago → → 20%

«21 ~ 40 people»

No cancellation on the day or no store → 100% previous day → 80% 2 days ago → 60% 3 days ago → 50% 7 days ago → 50% 14 days ago → → 50 0% 20 days ago → → 50% 45 days ago → → 30%

«41 to 60 people»

No cancellation on the day or no store → 100% previous day → 80% 2 days ago → 70% 3 days ago → 60% 7 days ago → 50% 14 days ago -> 50% 20 days ago - → 50% 45 days ago - → 30%

«61 to 80 people»

No cancellation on the day or no store → 100% previous day → 100% 2 days ago → 80% 3 days ago → 70% 7 days ago → 60% 14 days ago -> 50% 20 days ago -> 50% 45 days ago - → 30%

«81 to 100 people»

No cancellation on the day or no store → 100% previous day → 100% 2 days ago → 80% 3 days ago → 80% 7 days ago → → 60% 14 days ago → → 50% 20 days ago → → 50% 45 days ago → 50%

«101 people»

No cancellation on the day or no store → 100% previous day → 100% 2 days ago → 80% 3 days ago → 80% 7 days ago → → 80% 14 days ago → → 50% 20 days ago → → 50% 45 days ago ~ → 50%

■ Partial cancellation

«Less than 20% of the number of reservations

5 days ago ~ 3 days before the reservation date → 2 days before the free reservation date ~ 1 day before the date of reservation → 100% of the cooking price

«More than 20% of the number of reserved people»

5 days ago ~ 3 days before the reservation date → 2 days before the free reservation date - 1 day before the date of reservation - 20% of cooking price day of reservation - 100% of cooking price

※ However, for the reduction of up to five people until the previous day will be excluded from the cancellation fee.

2. Cancellation fee will be paid in full by the customer based on the store's request.

3. Cancellation fee will not be charged for cancellation when falling under each of the following items.

(1) natural disasters, transportation inability to operate (including alliance deprivation), and other force majeure.

4. If you do not contact us on the day and you do not have a 15-minute visit, we may treat you as cancellation on the day.

2018/12/16 update